|Terms And Conditions|
Thank you for adhering to our Terms and Conditions for bookings, and cancellation for Kent Town Cottage
I/We acknowledge that person(s) listed on the registration details must be 18 years or over and will be required to be present at the time of check in and provide photo identification and credit card details to confirm their identity.
PAYMENT & BOOKING CONFIRMATION: Full Payment is required on Booking, where a deposit is paid we authorise Kent Town Cottage to charge the balance for the accomodation to the credit card supplied 4 weeks before check in. We accept VISA & MASTERCARD only. We do not accept any other credit cards. After your payment is received by us an email confirming the details of your reservation will be sent. Please make sure that these details are correct and advise us if there are any changes to be made immediately. On the day of your booking you will receive an SMS (text) to your nominated mobile with the lock box details to access the property. It will be a four digit code sent just prior to check in at 2pm We accept/authorise Kent Town Cottage to put a pre authorisation on the credit card supplied for incedentials and or security deposit this varies between $200- 500. Depending on the event in adelaide and the number of guests
CANCELLATIONS: When you book one of our properties we block out those dates so no one else can book them. If you cancel a booking, we then need to unblock the dates and try to fill that gap. Once we have a replacement booking we will refund any difference minus a 20% admin fee up until 7 days. Less than 7 days non refundable. The more notice we have of your wish to cancel, the more likely it is that we will be able to secure a replacement booking. Bookings are non transferable. Kent Town Cottage has the authority to cancel a booking if they feel misleading information was used at the time of booking.
KENT TOWN COTTAGE HAS A NO SMOKING POLICY: The occupants will incur increased cleaning charges if anyone has been smoking inside our facilities.
CHECK IN: 2.00 PM
CHECK OUT: Strictly 10.00 AM
$20.00 per hour late fee will be charged until 2pm after which, a full nightâ€™s tariff will be charged accordingly . Please contact Greg or Gavin on the day of your booking for check in instructions PH: 0447 098 498
CLEANING: Our accommodation is cleaned prior to arrival and upon departure.
Your Tariff includes a standard clean, however should any additional cleaning be necessary, or the accommodation has had smoking inside, then an extra charge will be debited to your credit card. Any breakages, damages & excess cleaning items are to be paid for. This includes rubbish left inside the property, dishes left on benches & hand marks or dirty marks on windows/glass/mirrors. The Number of Persons staying at the Accommodation MUST NOT exceed the number of Persons stated in the Booking details. The maximum number of guests allowed to stay at Kent Town Cottage is 5.
Accommodation is rented for accommodation/holiday use only and no Functions/Parties are permitted.
NO EXCESSIVE NOISE AT ANY TIME : Eviction may occur and money will not be refunded.
NO PETS ALLOWED:
Accommodation is prepared with linen and bath towels.
Please note: All of our accommodation facilities are heated and air-conditioned
BREAKAGES/DAMAGES: Credit Card details are held by Kent Town Cottage for security purposes. We expect the accommodation is returned to us in the condition presented on arrival. Breakages or damages not caused by normal wear and tear will be charged to your Credit Card if necessary.
Charges will be imposed if the accommodation is left in an unreasonable condition, e.g.:
"A great option over a hotel stay when you in town for more than a day. Very comfortable and convenient to the city. Great restaruants and bars just around the corner." Grant